Privacy Policy – Local Boss Marketing

Effective Date: April 20, 2025

1. Who We Are

We are a digital marketing agency based in Casper, Wyoming, offering system-based marketing solutions including:

SEO (Search Engine Optimization)
Lead Management & Nurturing Systems
Website Development
Google Business Profile Optimization
Smart Website Chatbots
Reputation Management

2. Information We Collect

Personal Data: Name, email, phone number, IP address, business name, etc.
Device & Usage Data: IP address, browser, operating system, pages visited.
Payment Information: Securely processed through Stripe; not stored by us.
Cookies & Analytics: Google Analytics, Facebook Pixel, cookies.
Social Media Data: Public profile data.
SMS Opt-In Data: Mobile number and consent status.

3. How We Use Your Information

To provide and deliver services
To process billing and transactions
To send reminders, service updates, or promotions
To optimize our website and ad campaigns
To ensure security and legal compliance

4. Use of AI Technology and Automation

We use AI-driven tools (chatbots, automated SMS/email systems) to streamline support and communication. These tools:

Are clearly labeled as non-human
May store interactions to improve performance
Do not provide legal, financial, or medical advice
Can be opted out of by requesting human assistance

5. Use of GoHighLevel CRM

We use GoHighLevel to provide CRM services. Please note:

GoHighLevel owns the software and infrastructure
Your data may be processed under both our and GoHighLevel’s policies
We are not liable for platform-level issues
Visit www.gohighlevel.com for support

6. SMS/Text Messaging Compliance

By opting into our SMS messages, you agree to receive automated messages. You may opt out by replying “STOP.”

We comply with CTIA, TCPA, and A2P 10DLC
Opt-in data is used only for delivery
We do not sell or share this data

Important SMS & Mobile Data Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Disclosure Disclaimer:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7. Third-Party Services We Use

Stripe – Payments
GoHighLevel – CRM
Google Analytics – Website performance
Facebook Pixel – Ads
Email Providers
Hosting Services

8. Google & Facebook Integrations

We use Google and Facebook tools for analytics and ads. You may opt out:

9. International Data Transfers

Data may be transferred to and stored in the U.S. when you use our services. We protect this data using secure infrastructure and processors.

10. Sensitive Data Handling

Do not submit medical, religious, political, or biometric data. If submitted, it’s at your own risk.

11. Data Retention

We keep your data as long as needed for service and compliance. You may request deletion, subject to legal exceptions.

12. Your Rights

Access and review your data
Request corrections or deletion
Withdraw consent or restrict processing
Request a copy of your data
File a complaint

13. California Consumer Privacy Act (CCPA)

California residents may:

Know what data we collect
Request access or deletion
Request that we do not sell data (we don’t)

14. Fair Information Practices

We will notify users of any data breach within 7 business days via email.

15. CAN-SPAM Compliance

No misleading subject lines
Emails include business info and opt-out
Opt-outs honored within 10 business days

16. Security of Your Information

We use SSL, encryption, access controls, and secure infrastructure to protect your data.

17. Children’s Privacy

We do not collect information from children under 13. If found, we will delete it promptly.

18. Changes to This Policy

We may revise this policy. Continued use of our services means you accept the changes.

19. Contact Information

Local Boss Marketing LLC
312 W 2nd St #5196, Casper, WY 82601
support@localbossmarketing.com
(307) 302-1464